Privacy Policy
Ala Moana operates this store and website in order to provide you, the customer, with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase.
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories:
- Contact details: including your name, address, phone number, and email address.
- Financial information: credit/debit card numbers, transaction details, and payment confirmation.
- Account information: username, password, preferences and settings.
- Transaction information: items you view, add to cart, purchase, or return.
- Communications: information included when sending a customer support inquiry.
- Device & Usage information: IP address, browser type, and how you interact with our Services.
We may collect personal information from the following sources:
- Directly from you: when you create an account, make a purchase, or communicate with us.
- Automatically: from your device through cookies and similar technologies when using our Services.
- From service providers: when they collect or process information on our behalf.
- From partners: or other third parties.
We may use personal information for the following purposes:
- Provide and Improve Services: To process payments, fulfill orders, manage your account, and customize your shopping experience.
- Marketing and Advertising: To send promotional communications and show targeted online ads based on your activity.
- Security and Fraud Prevention: To authenticate accounts and protect against fraudulent or illegal activities.
- Communicating with You: To provide customer support and respond to inquiries.
- Legal Reasons: To comply with applicable laws or respond to valid legal processes.
We may disclose your personal information to third parties in certain circumstances, including:
- With Shopify, vendors, and service providers (IT, payment processing, shipping).
- With business and marketing partners to provide targeted advertising.
- When you consent or direct us to share information.
- With our affiliates or within our corporate group.
- In connection with a business transaction or to comply with legal obligations.
Our store is hosted by Shopify. They collect and process personal information about your access to and use of the Services to provide and improve them. Information you submit will be transmitted to Shopify. To learn more, visit the Shopify Consumer Privacy Policy.
Depending on where you live, you may have rights including:
- Right to Access / Know: Request access to personal information we hold about you.
- Right to Delete: Request that we delete your personal information.
- Right to Correct: Request correction of inaccurate data.
- Right of Portability: Receive a copy of your data to transfer to a third party.
- Right to Opt out: Opt out of the "sale" or "share" of data for targeted advertising.
If you reside in the UK or EEA, you also have the right to object to or restrict processing, and withdraw consent. You can exercise these rights by contacting us at info.alamoana@gmail.com.
No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use unsecure channels to communicate sensitive information.
How long we retain your personal information depends on whether we need it to maintain your account, provide Services, comply with legal obligations, or resolve disputes.
International Transfers: We may transfer, store, and process your personal information outside the country you live in. We rely on recognized transfer mechanisms like Standard Contractual Clauses for transfers out of the EEA/UK.
Third Party Links: Our Services may contain links to third-party websites. We are not responsible for their privacy or security policies. Please review their terms before providing personal information.